Last updated: 1 February 2026
1. Information We Collect
We collect the details you give us when enquiring or booking: name, email, phone number, nationality, passport details where required by hotels or airlines, dietary and accessibility needs, and payment information processed by our payment providers.
2. How We Use Your Information
Your information is used to prepare quotes, confirm reservations with hotels, cruise operators and guides, issue travel documents, provide support during your trip and — with your consent — send occasional travel offers.
3. Sharing With Third Parties
We share only what is necessary with the suppliers delivering your journey. We never sell your personal data. Suppliers are required to use your details solely for the purpose of your booking.
4. Data Retention
Booking records are retained for seven years to meet accounting and legal obligations. Marketing contact details are kept until you unsubscribe, which you can do from any email we send.
5. Cookies & Analytics
Our website uses essential cookies to remember your preferences such as saved journeys, and anonymous analytics to understand which pages travellers find useful. You can clear or block cookies in your browser at any time.
6. Security
Data is transmitted over encrypted connections and access is limited to staff who need it to serve you. Payment card details are handled by PCI-compliant providers and are never stored on our systems.
7. Your Rights
You may request a copy of the data we hold about you, ask us to correct it, or request deletion where we are not legally required to keep it. Write to us and we will respond within 30 days.
To exercise any of your rights, contact us at info@officialegypttours.com, Maadi, Cairo, Egypt.